FAQ
Most Citizen Promaster watches offer a water resistance level of up to 200 meters. It is important to note that the water-resistance of a watch may deteriorate over time, and regular maintenance is recommended to ensure optimal performance.
Yes, the marine range of Citizen Promaster models is specifically designed for diving and comes with features such as a Polyurethane strap, luminous hands and dials for visibility in low-light conditions.
Yes, Citizen Promaster watches offer high accuracy and precision. The collections incorporate Eco-Drive technology, which converts light into energy to power the watch and ensures accurate timekeeping.
Yes, if your Citizen Promaster watch has “eco-drive” written on the dial or the back of the watch. However, some watches within the marine and diver collection of Citizen Promaster do not come with Eco-Drive technology but automatic movement.
Yes, Citizen Promaster watches come with a 3-year warranty, which typically covers defects in materials and workmanship but not damages caused by misuse or improper handling. The warranty can be claimed at any Citizen Outlet.
Yes. Just mention your requirements under the “special instructions for seller” tab when placing your online order, and we’ll be happy to gift wrap your purchase.
Strap lengths can be adjusted according to your size requirements. Please mention your requirements under the “special instructions for seller” tab on the cart page.
Yes. Free shipping is available anywhere in Malaysia for all Citizen Promaster watches.
Yes, we do. Free shipping is available on all Citizen Promaster watches above RM 1,500 anywhere in the world. Our shipping policy covers Malaysia, Singapore, the USA, the UK, Australia, and 200+ countries worldwide.